Kikiya Casino Privacy Policy

Welcome to Kikiya Casino. This Privacy Policy explains how we collect, use, and protect your personal information. It applies to the Kikiya Casino website and mobile application.

By using the Kikiya Casino website or creating an account, you fully accept this Privacy Policy. Please read it carefully before getting started.

This policy has been drafted with Bangladeshi users in mind. If you have any questions, please contact the Kikiya Casino support team.

Kikiya Casino collects two types of information from you: (a) what you provide directly, and (b) what is automatically generated while you use the platform.

We collect only the information that is necessary. No excessive or irrelevant data is requested.

Kikiya Casino collects information through several methods. The main ones are outlined below:

• Registration Form: Information you provide when creating your account.
• KYC Process: Documents uploaded for identity verification.
• Payment Transactions: Data generated during deposit and withdrawal transactions.
• Cookies & Tracking: To understand your browsing habits and general preferences.
• Support Chat: When you contact our support team.
• Gaming Activity: Your gaming activity on the platform is automatically recorded.

Kikiya Casino uses your data solely for the purposes listed below — never for anything else:

• Account Management: For account registration, login, and security.
• Payment Processing: To process deposits and issue withdrawals.
• KYC & Fraud Prevention: To verify your identity and prevent fraud.
• Customer Support: To address your questions and resolve any issues.
• Bonuses & Promotions: To inform you of relevant offers.
• Platform Improvement: To improve the overall user experience.
• Legal Obligations: To comply with regulatory authority requirements.
• Responsible Gaming: To detect problem gaming patterns and provide appropriate support.

Kikiya Casino never sells your data to advertisers and does not share it with third-party marketers without your consent.

Kikiya Casino does not generally share your data with third parties. However, there are a few limited exceptions:

• Payment Provider: Limited information may be shared with mobile banking or bank service providers to process deposits and withdrawals.
• Game Provider: Gaming-related data may be shared with game providers such as Pragmatic Play and Evolution Gaming — but only as required to operate the games.
• Legal Authorities: We are required to disclose information when mandated by government authorities or regulatory bodies under a legal order.
• Cybersecurity: Limited data may be shared with fraud detection agencies.

Kikiya Casino employs industry-leading technology to keep your data secure. Our layers of protection include:

• SSL 256-bit TLS Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): For additional security.
• Firewall & Intrusion Detection: To prevent unauthorized access.
• Regular Security Audits: By third-party specialists.
• Data Backup: Regular backups to prevent data loss.
• PCI DSS Compliance: Payment information is secured to the highest standards.

That said, no online platform can guarantee 100% security. You should also do your part — use a strong password and never share it with anyone.

Cookies are small text files stored in your browser. Kikiya Casino uses cookies primarily for the following reasons:

• Essential Cookies: These are required to maintain your login session and ensure security — they cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are used most — this can be disabled.
• Marketing Cookies: To show relevant advertisements — you may opt out of this at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

As a registered member of Kikiya Casino, you have the following rights over your own data:

To exercise any of these rights, contact the Kikiya Casino support team. We aim to respond within 30 business days.

How long Kikiya Casino retains your data depends on the type of information and applicable legal requirements:

• Account Information: Retained while your account is active. After closure, may be kept for up to 5 years as required by law.
• Transaction Records: Financial regulations require a minimum retention period of 5 years.
• Support Chat: Typically retained for up to 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies expire after 3–12 months.
• KYC Documents: Up to 5 years after account closure, as required by applicable regulations.

Data is securely deleted once it is no longer needed.

Kikiya Casino strictly prohibits account creation by anyone under 18. Collecting personal data from minors is against our policy.

If we suspect that an individual under the age of 18 has created an account using false information, Kikiya Casino will immediately suspend that account and delete all associated data.

Kikiya Casino may update this Privacy Policy as needed. The date of any changes will be noted at the top of the page.

For major changes, Kikiya Casino will notify registered members via email or platform notification.

If you continue using Kikiya Casino after any changes take effect, you will be considered to have accepted the updated privacy policy.